SALEM – Scammers posing as the Oregon DMV are texting cell phones claiming that a refund is available. It is a fake message and a phishing scam trying to get payment information from unsuspecting Oregonians. DMV urges customer not to click on any links and delete the message.
“DMV does not text customers to let them know about a payment issue, or issue refunds via text message,” DMV Customer Services Manager Katie Hafner explained.
DMV staff members are aware of the issue but are unable to provide technical assistance with a customer’s phone. If you have questions about how to block a number, contact your cell phone provider.
If you are issued a refund by DMV, you will receive it through the mail or directly back on your payment card. DMV will not text or call to inform you that you will be receiving a refund.
Customers are encouraged to skip the trip and visit the DMV online at DMV2U.oregon.gov.
