On separate occasions two families called 9-1-1, each fearing for their safety due to the violent behavior and threats of the same young man. To the first callers, he was a brother and a brother-in-law. To the second, he was a stranger.
The actions of Andrew James Hanlon, 20, instigated both calls.
On April 6, 2008, according to a police incident report and 9-1-1 tape, an emergency call was made by Nathan Heise, Hanlon’s brother-in-law.
Heise called 9-1-1 at 12:31 p.m. to report Hanlon was having a “mental breakdown.”
On the 9-1-1 tape, Nathan Heise told the emergency operator that Hanlon was threatening to kill people.
“We need some serious help,” he said, adding Hanlon was becoming very physical and violent.
“He’s totally psychotic,” Heise said. “He stopped taking his schizophrenic medication. We need help.
“He’s definitely had a serious breakdown.”
The operator asked Heise if Hanlon had a weapon, to which he answered “no.” Is Hanlon was under of the influence of illegal drugs or intoxicated? Again Heise answered “No.”
According to the police report, three officers were dispatched to the home.
Heise told police officers that Andrew “AJ” Hanlon “had been having a mental breakdown.” Heise said AJ had been yelling and screaming but had not hit anyone. He said he was concerned for AJ’s safety as well as his own.
The police report said while Hanlon was being handcuffed he continued to yell at Heise, and threaten him saying “I swear to God I’m going to get you for this.”
Once Hanlon calmed down, a police officer was able to speak with Melanie Heise, Nathan’s wife and Hanlon’s sister. She said Hanlon had become increasingly unstable, adding he suffered from schizophrenia and had not been taking his medications. She told officers she was fearful that AJ would hurt her and Nathan if he were allowed to stay. An officer asked Hanlon if he would voluntarily admit himself to the Marion County Psychiatric Crisis Center. He agreed and was provided a courtesy transport to PCC, where ultimately he was released on his own recognizance. Hanlon apologized for his actions and assured the officer that he had no intention of hurting anyone.
On June 30, 2008, about 11:20 p.m., Shannon Kelley called 9-1-1 to report an intruder outside her front door.
On the recording of the call, one can hear that while Kelley talked with the emergency dispatcher, a man – later identified as Hanlon – is screaming in the background and punching and kicking the front door.
“Please, hurry,” she said. “Oh, my God. He’s trying to breakdown the door, please …
The dispatcher asked Kelley if the suspect appears to be drunk. “He appears very drunk or intoxicated. He’s drunk or high on something. Oh, my God, can you please get someone here. He’s going… oh my God, please.”
After Hanlon ran away from the door, Kelley’s mother took over communication with the dispatcher. She said there was blood on the door where the suspect had been hitting it.
Two officers responded to the scene. Officer Anthony Gonzalez encountered Hanlon, reportedly still agitated, and in the ensuing confrontation fatally shot him.
